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Stronger and more effective teams

Intercultural Competence

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Benefits of
Intercultural Competence

Good working relationships are based on trust and understanding.

 

A lack of cultural awareness can affect communication between colleagues, with a subordinate, a partner or a client as well as to a low employee motivation. All too often the consequences are increased turnover of expatriates and impatriates, failed negotiations and lost contracts.

Adapting one's professional and social communication is becoming a key competitive advantage for any organisation and any professional operating in a culturally diverse environment on the one hand.

What are the benefits of putting intercultural competence into practice?

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Strengthening of the organisation's competitiveness

  • Interculturally trained employees enable their company to be more competitive internationally as they feel more comfortable in a multi-cultural context and adopt a behaviour adapted to their interlocutors. Thus, international partnerships have a better chance of success.

 

  • Internally, the benefits are also felt even in mono-cultural teams. Through intercultural training, participants work on their listening, observation, self-reflection, empathy and other skills. All these social and relational skills allow for a better cohesion of employees, more mutual respect and more open and effective communication.

Improving team cohesion and productivity

  • It reduces the risks of misunderstandings or conflicts involved in managing relationships between colleagues, managers and subordinates from different cultures.

 

  • Stronger, more effective teams: compared to homogeneous teams, multicultural and interculturally trained teams are on average more creative, dynamic and show a higher level of motivation.

Increase the success of international mobility assignments 

  • For managers transferred abroad or already established abroad, intercultural training allows them to better understand the customs of the host country, to identify and attract the best talents to create high-performance local teams.  

  • Furthermore, talented candidates will come to you and your already employed talent will thrive in their assignments. Employees who are flexible and open-minded can meet the challenges of working in foreign environments much more easily.

Healthy and sustainable benefits

Since the attributes of intercultural competence are based on human values of consideration, appreciation, solidarity and empathy, the company as a whole benefits from diversity, experienced as an enrichment at all levels of the hierarchy.

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